Situated about a 40-minute flight from the capital of Bangkok, the island on which the Koh Chang Resortel is located is known for its beaches. The hotel sits on a pebble beach. A little under a half a mile away from the hotel there is a white sand beach. The hotel is close to transportation hubs. The ferries that arrive from the mainland are one of the more popular ways to reach this island. The Koh Chang Resortel is about 4 miles away from the closest terminal.

This hotel offers several different options for lodging. The Koh Chang Resortel is comprised of three buildings of two floors each. There are bungalows which are separate from the main buildings available, as well. Poolside views are available.

This establishment offers its guests business and leisure amenities. The Koh Chang Resortel has conference facilities available that can accommodate groups of up to 300 attendees. The hotel also has two swimming pools located onsite. There is a restaurant that offers guests a seaside view while they dine. The restaurant specializes in Thai fare. The hotel also offers services such as tours and motorbike rentals.